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Silence Access Control Lists

Intro

Karma provides ability to setup ACLs for silences created by users. This can be used to limit what kind of silences each user is allowed to create, which can help to avoid, for example, Team A accidentally silencing alerts for Team B, or blocking engineering team from creating any silence at all, leaving that ability only to the sys admin / SRE team.

Example Alertmanager silence:

{
  "matchers": [
    {
      "name": "alertname",
      "value": "Test Alert",
      "isRegex": false,
      "isEqual": true
    },
    {
      "name": "cluster",
      "value": "prod",
      "isRegex": false,
      "isEqual": true
    },
    {
      "name": "instance",
      "value": "server1",
      "isRegex": false,
      "isEqual": true
    }
  ],
  "startsAt": "2020-03-09T20:11:00.000Z",
  "endsAt": "2020-03-09T21:11:00.000Z",
  "createdBy": "[email protected]",
  "comment": "Silence Test Alert on server1"
}

It would be applied to all alerts with name Test Alert and where label cluster is equal to prod. An ACL rule could be used to restrict silence creation based on matched labels, so for example only selected users would be allowed to silence this specific alert.

Requirements

For ACLs to work a few configuring options are required:

authorization:acl:silences is set with acl config file path, there’s no support for configuring ACLs via environment variables
proxy must be enabled in karma configuration for each Alertmanager server where ACLs will be applied. proxy: true tells karma UI to proxy all silence operation requests (creating, editing & deleting silences) via karma backend. Since ACLs are applied in the proxy code it needs to be enabled to take effect. It is recommended to block ability for users to connect directly to Alertmanager servers to avoid bypassing ACL rules (alertmanager accepts all silences).

Optional configuration:

authentication if configured user based matching of ACLs can be used, Header authentication with a frontend authentication proxy that passes usernames via header is recommended. This can be done with nginx configured as an authentication reverse proxy or proxy services like Cloudflare Access.
authorization:groups must be configured if group polices will be used. This configuration maps users into groups, allowing to use those groups in ACL rules.

Regex silences

Alertmanager silences allow to use regex rules which can make it tricky to apply ACLs to those silences.

Silence example using regex:

{
  "matchers": [
    {
      "name": "alertname",
      "value": "Test Alert",
      "isRegex": false,
      "isEqual": true
    },
    {
      "name": "cluster",
      "value": "staging|prod",
      "isRegex": true,
      "isEqual": true
    }
  ],
  "startsAt": "2020-03-09T20:11:00.000Z",
  "endsAt": "2020-03-09T21:11:00.000Z",
  "createdBy": "[email protected]",
  "comment": "Silence Test Alert in staging & prod cluster"
}

The difference compared to the previous example is that the cluster label is now matched using staging|prod regex, so any alert with cluster label equal to staging or prod will be matched. This is a simple example, regexes allow to create very complex matching rules.

The effect on ACL rules can be illustrated with this example: let’s say we have a group that should never be allowed to create any silence for prod cluster, so a silence like the one below should be blocked:

{
  "matchers": [
    {
      "name": "alertname",
      "value": "Test Alert",
      "isRegex": false,
      "isEqual": true
    },
    {
      "name": "cluster",
      "value": "prod",
      "isRegex": false,
      "isEqual": true
    }
  ],
  "startsAt": "2020-03-09T20:11:00.000Z",
  "endsAt": "2020-03-09T21:11:00.000Z",
  "createdBy": "[email protected]",
  "comment": "Silence Test Alert in prod cluster"
}

But if we would create an ACL rule that simply blocks silences with matcher:

{
  "name": "cluster",
  "value": "prod",
  "isRegex": false,
  "isEqual": true
}

then any user could bypass that with a regex matcher like:

{
  "name": "cluster",
  "value": "pro[d]",
  "isRegex": true,
  "isEqual": true
}

Because of that it is highly recommended to block regex silences, which can be done with an ACL rule. Since rules are evaluated in the order they are listed in the config file it is best to set this as the very first rule. See examples below to learn how to block regex silences.

Configuration syntax

rules - list of silence ACL rules, rules are evaluated in the order they appear in this list

Rule syntax:

action: string
reason: string
scope:
  groups: list of strings
  alertmanagers: list of strings
  filters: list of filters
matchers:
  required: list of silence matchers

action - this is the name of the action to take if given ACL matches all the conditions. Valid actions are:
- allow - skip all other ACLs and allow silence to be created
- block - skip all other ACLs and block silences from being created
- requireMatcher - block silence if it doesn’t have all of matchers specified in matchers:required
reason - message that will be returned to the user if this ACL blocks any silence
scope - this section contains all conditions required to apply given ACL rule to specific silence, if it’s skipped then ACL rule will be applied to all users and every silence
scope:groups - list of group names from authorization:groups, if no group is specified here then this ACL will be applied to all users
scope:alertmanagers - list of alertmanager names as specified in alertmanager:servers, if no name is specified here then this ACL will be applied to silences for all alertmanager servers
scope:filters - list of matcher filters evaluated when checking if this ACL should be applied to given silence. Those filters can be used to enforce ACL rules only to some silences and are compared against silence matchers. All filters must be matching for given silence for ACL rule to be applied. Syntax:
```
name: string
name_re: regex
value: string
value_re: regex
isRegex: bool
isEqual: bool
```
Every rule must have name or name_re AND value or value_re.

Filter works by comparing: name and name_re with silence matcher name. value and value_re with silence matcher value. isRegex on the filter with isRegex on silence matcher, if isRegex is not set on a filter then that filter will match silences with both true and false value on silence isRegex. isEqual on the filter with isEqual on silence matcher, if isEqual is not set on a filter then that filter will match silences with both true and false value on a silence isEqual.

+ See examples below. All regexes will be automatically anchored.
matchers:required - list of additional matchers that must be part of the silence if it matches groups, alertmanagers and filters. This is only used if action is set to requireMatcher. All regexes will be automatically anchored. Syntax for each requireMatcher entry:
```
name: string
name_re: regex
value: string
value_re: regex
isRegex: bool
isEqual: bool
```
Fields: name - name to match, silence will be required to have a matcher with this exact name. name_re - name regex to match against, silence will be required to have a matcher with name field that matches this regex. value - value to match, silence will be required to have a matcher with this exact value. value_re - value regex to match against, silence will be required to have a matcher with value field that matches this regex. isRegex - value of silence matcher isRegex, if not set on a required matcher then any value of isRegex on a silence will be allowed. isEqual - value of silence matcher isEqual, if not set on a required matcher then any value of isEqual on a silence will be allowed.

+ A single entry cannot have both name & name_re or value & value_re set at the same time.

Examples

Block all silences

This rule will match all silence and block it.

rules:
  - action: block
    reason: silences are blocked
    scope:
      filters:
        - name_re: .+
          value_re: .+

Block silences using regex matchers

This rule will match all silence with any matcher using regexes (isRegex: true on the matcher) and block it.

rules:
  - action: block
    reason: all regex silences are blocked, use only concrete label names and values
    scope:
      filters:
        - name_re: .+
          value_re: .+
          isRegex: true

Block negative matchers on silences

This rule will match all silence with isEqual: false and block it.

rules:
  - action: block
    reason: silences are blocked
    scope:
      filters:
        - name_re: .+
          value_re: .+
          isEqual: false

Allow admin group to create any silence

rules:
  - action: allow
    reason: admins are allowed
    scope:
      groups:
        - admins

Allow only admins group to create silences with cluster=prod

First allow all members of the admins group to create any silence, then block silences with cluster=prod. Since ACL rules are evaluated in the order specified and first allow or block rule stops other rule processing this will allow admins to create cluster=prod silences while everyone else is blocked from it. Disabling regex rules as first steps prevents users from bypassing those ACLs with regex silences.

rules:
  - action: block
    reason: all regex silences are blocked, use only concrete label names and values
    scope:
      filters:
        - name_re: .+
          value_re: .+
          isRegex: true
  - action: allow
    reason: admins are allowed
    scope:
      groups:
        - admins
  - action: block
    reason: only admins can create silences with cluster=prod
    scope:
      filters:
        - name: cluster
          value: prod
          isEqual: true

Require postgresAdmins group to always specify db=postgres in silences

Block postgresAdmins members from creating silences unless they add db=postgres to the list of matchers.

rules:
  - action: requireMatcher
    reason: postgres admins must add db=postgres to all silences
    scope:
      groups:
        - postgresAdmins
    matchers:
      required:
        - name: db
          value: postgres
          isEqual: true

Require devTeam group to specify instance=server1-3

Block devTeam members from creating silences unless they target one of the servers they own.

rules:
  - action: requireMatcher
    reason: devTeam can only silence owned servers
    scope:
      groups:
        - devTeam
    matchers:
      required:
        - name: instance
          value_re: server[1-3]
          isEqual: true

Require everyone to always specify `team` matcher in silences

Block anyone from creating silences unless they add team matcher with some value.

rules:
  - action: requireMatcher
    reason: team label is required for all silences
    matchers:
      required:
        - name: team
          value_re: .+